Vip Express Moving INC
★ 1.4· 16 reviews · Bound Brook, NJ
⚠ Not currently active
- USDOT number
- 2392958 ↗
- MC number
- MC822577 ↗
- Phone
- (732) 893-8181
- Fleet
- 1 truck · 1 driver
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Service area
- Interstate moves
- Location
- 314 WINSOR STREET, Bound Brook, NJ 08805
- In the registry since
- 2013 · 13 years
- FMCSA registration updated
- Nov 2014
Movers
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (13 dated reviews)
1.5★
2014
11
1★
2015
2
5★
4★
3★
2★
1★
Rating breakdown
1.4
16 reviews total
5
1
4
0
3
0
2
2
1
10
Star-by-star breakdown above is based on the 13 reviews we've captured the full text of so far — out of 16 total reviews across Google & Yelp.
Customer reviews (16)
Yelp
I booked VIP for a cross country move NY to CA approximately 3 months in advance. As the move date approached I called them to confirm that i'd be seeing them at the agreed upon move time, 9am - 10am, that following week. No one answered, and there was no voice messaging service. I also sent them...
Yelp
VIP Express is an unorganized, blackmailing, inadequate moving company. They took 4 weeks to call me back to just give me paperwork. Then they saw my review on Yelp & a representative contacted me and would not give me the paperwork unless the review was deleted or improved. This place needs ser...
Yelp
Do not use this moving company. We recently moved cross country with VIP and they are very disorganized and seemingly dishonest. The first problem is that their "binding estimate" when they survey your stuff is only an estimate; when they came to pack up our items, they raised the price. The seco...
Yelp
Worst moving company ever!!! I accepted a new job and scheduled a move after completely itemizing everything in my home and reviewing pricing and signing the agreement. I was called the day before my move and was told they had "miscalculated" the rate and I needed to pay an additional $1000. They...
Yelp
It is now certain that many items are missing, so, in addition to all the rest, they managed to lose a bunch of my stuff.
Yelp
Do yourself a big favor and avoid this company at all costs.After many good-will efforts on my behalf to resolve things, and getting the run-around every single time, I file the following review.VIP Express movers did a terrible job in every possible way - they are the opposite of "safe and fast".1...
We read this company's 11 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
5 reviews · latest 2015
Damaged or lost belongingsItems broken, lost or missing during the move
5 reviews · latest 2015
“Didn't realize at the time of last review that my wardrobe box was missing.” 2★ · Yelp · Jul 2014 · Jing M. · See this company on Yelp →
Late pickup or deliveryPickup or delivery happened later than promised
5 reviews · latest 2014
Late pickup or deliveryPickup or delivery happened later than promised
5 reviews · latest 2014
“they were not delivered until the 27th!” 1★ · Yelp · Sep 2014 · Jacob B. · See this company on Yelp →
“picking up on June 23rd but not delivering until August 13th” 1★ · Yelp · Aug 2014 · David B. · See this company on Yelp →
“the truck was not there till midnight! By the time they were done with the move it was around 3am!” 1★ · Yelp · Jul 2014 · K S. · See this company on Yelp →
Bill higher than the quoteThe price went up on moving day or at delivery
4 reviews · latest 2014
Bill higher than the quoteThe price went up on moving day or at delivery
4 reviews · latest 2014
“That's NO JUSTIFICATION for charging 70% MORE than the estimate.” 1★ · Yelp · Aug 2014 · Jing M. · See this company on Yelp →
“the estimate before the pick up is about $2800. The actual cost is about $4800” 2★ · Yelp · Jul 2014 · Jing M. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 11 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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Aug 15
Sep 13
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