Universal Van Lines Corp
- USDOT number
- 1594697 ↗
- MC number
- MC589954 ↗
- Phone
- (908) 687-0800
- Fleet
- 1 truck · 1 driver
- Safety (FMCSA)
- 2 inspections · 1 crash
- Service area
- Interstate moves
- Location
- 1191 MORRIS AVE SUITE 102, Union, NJ 07083
- In the registry since
- 2007 · 19 years
- FMCSA registration updated
- Jul 2025
- [email protected]
- Mobile
- (973) 517-5424
- Website
- universalvanlines.com
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (11 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 11 reviews we've captured the full text of so far — out of 42 total reviews across Google & Yelp.
Customer reviews (42)
Very disappointed in final price. Broke 2 pieces of furniture and a couple of crystals. Still waiting for claim forms for almost 2 months!
Terrible experience and wildly unprofessional.This was my first time using a moving company, and I chose to do so because I had exams right when my lease was ending. I wanted to reduce stress. Unfortunately, this company did the opposite.Two days before my scheduled move, I received a call asking if...
David was excellent in giving the competitive quote, he attended me even in late evening. Timely updates are given in every phases. Fair clauses and movers were fast and professional. Items are handled with care. Will recommend my friends and colleagues to Universal Van lines.
I was quoted a nice price. They came and moved me from a 2 bed apt. Plus the storage unit. All pre quoted. Moved everything, fine. Was only 1 who spoke English which....well. then we get to my new home, freshly renovated, they was mostly neat with. Towards the end, they stop caring. My living rm tv...
This is an update to an earlier review on our movers. The agent got in touch regarding the filing cabinet after a couple of calls and came out. He was able to get the filing cabinet's drawers working again. It took more time than we would have liked, but we are pleased that the effort was made to co...
Moving twice in less than a year, the price was even higher than the original move 10 months earlier and we didn't even file a claim for the few damaged items- our mistake.The moving team arrived on time and worked fast - almost too fast as a few items got damaged.Greater care was needed.Rooms were...
We read this company's 3 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
2 reviews · latest 2025
“My living rm tv was destroyed but didn't know til after they were gone and contract was signed!” 2★ · Yelp · Jan 2025 · Beverly W. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 3 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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