True State Moving Services INC
- USDOT number
- 2953776 ↗
- MC number
- MC19876 ↗
- Phone
- (732) 979-2355
- Fleet
- 1 truck · 2 drivers
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Service area
- Interstate moves
- Location
- 98 MURRAY ST, Newark, NJ 07114
- In the registry since
- 2016 · 10 years
- FMCSA registration updated
- Feb 2021
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (8 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 8 reviews we've captured the full text of so far — out of 76 total reviews across Google & Yelp.
Customer reviews (76)
I moved from NYC to South Carolina and guys who came to pick our stuff did a great job packing and loading their truck. But once it got to their storage facility, I don’t know if it was there or when they were unloading the truck that they left my stuff out in the rain or there was a leaking in thei...
I put down a deposit for a local move. I decided to move myself and canceled the reservation with True State. I was told I will receive a refund, I have called several times. I was told I received my refund, I how was it returned to me because I have received nothing. They told me I would receive an...
NO. AWFUL. I move often and my experience as a customer has never been worse. I was promised one thing during the sales process and then completely lied to every step of the way as soon as the deposit was paid. The movers who showed up threatened to charge me hundreds extra unless I paid them under...
I would never recommend this moving company to anyone. They were a week late on delivery and cost me 2 days of vacation at work waiting for sensitive documents to arrive which I thought were going to arrive 7 days prior. Whenever we called for an update it went straight to voicemail. The only contac...
My experience was horrible. From the start, the movers called 2 days prior to my pickup window to attempt to change my pick-up date and then got upset that I would not, push back the dates. Then rather than giving me a 24 hour window, they called 3 hours prior to showing up. Then after they packe...
True state moving did a fantastic job with our move. They quoted us for more than the actual job required and the final price came in lower. The team did a fantastic job moving heavy furniture up and down stairs without any damage. They were fast and strong. They also took care not to damage our fre...
We read this company's 6 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Late pickup or deliveryPickup or delivery happened later than promised
3 reviews · latest 2020
“They were a week late on delivery and cost me 2 days of vacation at work waiting for sensitive documents” 1★ · Google · Jul 2019 · Cameron Wood · Read the review →
Belongings held for extra paymentCrew refused to unload or deliver until paid more
2 reviews · latest 2020
“The movers who showed up threatened to charge me hundreds extra unless I paid them under the table, which at that point I had to do because I had to be out of my apartment - and they knew that.” 1★ · Google · Aug 2020 · Stacey Hagenbush · Read the review →
“we were $60.00 short (of a $3000.00 bill) and they refused to unload” 1★ · Google · May 2019 · Rosemary Brown · Read the review →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 6 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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