The Moving Connection
- USDOT number
- 716271 ↗
- MC number
- MC329508 ↗
- Phone
- (888) 902-6683
- Fleet
- 6 trucks · 6 drivers
- Safety (FMCSA)
- 0 inspections · 1 crash
- Service area
- Interstate moves
- Location
- 59 N 5TH STREET, Saddle Brook, NJ 07663
- In the registry since
- 1997 · 29 years
- FMCSA registration updated
- Jul 2007
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (12 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 12 reviews we've captured the full text of so far — out of 25 total reviews across Google & Yelp.
Customer reviews (25)
Do NOT use this moving service. These people are crooks. 1. The customer service was terrible. They refused to answer phone calls after getting the deposit2. They made us move our moving date with just three days notice. Their excuse was that it was their brother's wedding.3. Move was scheduled for...
Do not use this company! This business seemed professional over the phone, I received a quick quote for a 3 bedroom move. But when the movers arrived in a budget truck that I could have rented... the problems began. So they complained that the bedrooms were larger than anticipated and it wouldn't fi...
Used them twice. First to move an apt to storage and then from storage to a house. Both times they arrived early and moved us a quickly as possible. Diane was very helpful, friendly and professional. There were no surprises and no BS. I would highly recommend them!!!
David came and gave us an estimate which was the best price we got comparing other movers. He was very friendly, always available on phone/in-person to discuss our concerns of possible move date changes and was very flexible.The evening before the move the movers came and spent couple of hours packi...
Basic moving B.S you would expect from a moving company. 1 - Sent a small truck to us so they had to make two runs: I.e. More hours they can charge us. I disputed it and my options were put up with it or they leave2. - ordered 4 wardrobe boxes. They only showed up with 1 functional one. Was promised...
Basic moving B.S you would expect from a moving company. After I wrote this review, I discovered a box with some pretty expensive items never made it to the new home. Called the company and Diane said she would speak to Hector, the lead mover, to see if we left anything behind, and get back to me....
We read this company's 8 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Bill higher than the quoteThe price went up on moving day or at delivery
4 reviews · latest 2019
“Quoted estimate was $280. Final cost after some creative accounting was $440.” 1★ · Yelp · Aug 2019 · Sohaib H. · See this company on Yelp →
Damaged or lost belongingsItems broken, lost or missing during the move
4 reviews · latest 2017
“After I wrote this review, I discovered a box with some pretty expensive items never made it to the new home.” 1★ · Yelp · Jun 2017 · Rob I. · See this company on Yelp →
“so many of our belongings and furniture were broken/damaged. My fathers $2,000 TV was broken. Our large sectional leather couch was ripped on the corners” 1★ · Yelp · Jan 2017 · Stuart T. · See this company on Yelp →
“They have lost my screws and said they will call me back it has been a week now” 1★ · Yelp · Mar 2015 · Ghizlane C. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 8 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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