Reliable Van & Storage Co INC
- USDOT number
- 151755 ↗
- MC number
- MC139328 ↗
- Phone
- (908) 352-5300
- Fleet
- 20 trucks · 1 driver
- Safety (FMCSA)
- 2 inspections · 17 crashes
- Service area
- Interstate moves
- Location
- 550 DIVISION STREET, Elizabeth, NJ 07201
- FMCSA registration updated
- Jun 2025
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (10 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 10 reviews we've captured the full text of so far — out of 77 total reviews across Google & Yelp.
Customer reviews (77)
DO NOT USE Takes Advantage of Customers, Seniors and Persons With Disabilities - as a disabled person I paid thousands of dollars to have Reliable Van and Storage Allied Van Lines move me from my home in NJ into their storage in NJ for 10 months, then into my new home in SC. While unloading the fina...
I would never use reliable again. I had called Allied and they referred us to a broker who gave us a price and then when the contract came in it was significantly more. When my husband called they suddenly agreed to the lower price. They then handed it over to reliable van lines. We only had a fe...
Company arrived and started throwing things in boxes without any consultation. Used extra sized boxes and threw things in haphazardly, up-charging me along the way. I can't even begin to explain the nightmare they caused by taking advantage of an old woman trying to relocate! They packed more than t...
I didn't choose Reliable as my mover. I contacted Allied Van Lines but they are a broker that referred my move to Reliable. I got my initial date range to receive my things at my destination in NC and moved it to an earlier date, so I'd have my furniture before Christmas.The day of my move, the move...
Please please please do not use Reliable Van lines. They broke or lost half of my stuff. They ended up charging me $4k more than the original estimate. Service is terrible.
Horrible service!First estimate was $4,500, but when the mover actually came they charged an extra $3,000 because they said it was too much stuff.They clearly under-packed multiple boxes. They would put a view items in each large box and then stuff it with paper. There were multiple boxes with only...
We read this company's 7 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
3 reviews · latest 2025
“While unloading the final Pieces of furniture, othey were all damaged, antique table legs beyond repair, craftique Mahogany Bedroom set damaged” 1★ · Yelp · Sep 2025 · Robert C. · See this company on Yelp →
“I was left on the hook for those items lost (valued at over $2,500)” 1★ · Yelp · Jun 2024 · William K. · See this company on Yelp →
“My goods were damaged during transit. (Boxes, metal cupboard, parts box lost)” 1★ · Yelp · Mar 2023 · Sarath J. · See this company on Yelp →
Late pickup or deliveryPickup or delivery happened later than promised
3 reviews · latest 2025
“I told them it had to be there the first week in September because she was moving on September 5th. Not only did they lie about assuring me it would get there on time, it didn't arrive until September 10th” 1★ · Yelp · Sep 2025 · Carolyn R. · See this company on Yelp →
Bill higher than the quoteThe price went up on moving day or at delivery
3 reviews · latest 2024
“First estimate was $4,500, but when the mover actually came they charged an extra $3,000 because they said it was too much stuff.” 1★ · Yelp · Jul 2024 · Kweeju K. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 7 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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