Prime Moving & Storage LLC
- USDOT number
- 3541437 ↗
- MC number
- MC1182597 ↗
- Phone
- (888) 217-9882
- Fleet
- 21 trucks · 23 drivers
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Service area
- Interstate moves
- Location
- 90 DAYTON AVE STE 21F, Passaic, NJ 07055
- In the registry since
- 2020 · 6 years
- FMCSA registration updated
- Apr 2021
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (10 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 10 reviews we've captured the full text of so far — out of 14 total reviews across Google & Yelp.
Customer reviews (14)
We moved from NY to Alabama on a military move. Jewelry was stolen. The weight was impossibly high, so they're defrauding the government. Fishing rods were stolen. An entire basketball goal disappeared. The Bassett chest of drawers & nightstand were broken. The lawnmower bag got lost. Do yourself a...
Fraudulent company. Loaded household goods. Then raised the price to almost double the Quote. Lied about performing a direct move. Lied about not unloading household goods. Lied about same truck delivering goods. Lied that it would be their company and staff that delivered the goods. Would not retur...
If, I I could give these HORRIBLE people NEGATIVE stars I would. They used almost teenagers to move our belongings. Our move was from Maryland to Georgia and they told us we would have our belongings in 3 days. My husband had to direct them on how to move our belonging like he was apart of the movi...
If I could give NEGATIVE STARS, that's what this company deserves. They are AWFUL!! And what I would call a SCAM!!! It started out that they arrived two days late, with no notice, and even tried to threaten me with additional fees for "waiting" for me to arrive. Then the guy went through my file and...
Really good experience overall for anyone looking to hire mover just make sure your inventory is accurate. I received a exclusive load so I got my belongings feet shortly. Movers were very professional overall I am satisfied completely
I would not recommend Prime Moving and Storage to anyone. On my move on August 2021, they did a NO-SHOW for pickup and even lied about it. They sold my job after pick-up to a random company who in turn did not assemble any of my furniture and attempted to charge for things already included in the co...
We read this company's 9 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
7 reviews · latest 2023
“3/4 beds are destroyed, computer screens are done, boxes and mattresses are soaked with water stains” 1★ · Yelp · Aug 2021 · Brian K. · See this company on Yelp →
“my shit is scattered everywhere! There's poor customer service, then there's being a victim.” 1★ · Yelp · May 2021 · Glen W. · See this company on Yelp →
Bill higher than the quoteThe price went up on moving day or at delivery
3 reviews · latest 2021
“raised the price to almost double the Quote” 1★ · Yelp · Dec 2021 · Jake R. · See this company on Yelp →
“when all was said and done, THEY CHARGED ME TWICE AS MUCH!!!” 1★ · Yelp · Nov 2021 · Jessica S. · See this company on Yelp →
Late pickup or deliveryPickup or delivery happened later than promised
3 reviews · latest 2021
“It took almost a month to get our belongings!!!” 1★ · Yelp · Nov 2021 · Crystal M. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 9 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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