Imperial Moving And Storage
★ 2.7· 485 reviews · North Arlington, NJ
✓ Licensed (USDOT 1422485) ✓ Insured · $750K liability ✓ Cargo covered Active carrier
- USDOT number
- 1422485 ↗
- MC number
- MC563386 ↗
- Phone
- (212) 879-6683
- Fleet
- 1 truck · 3 drivers
- Safety (FMCSA)
- 11 inspections · 11 crashes
- Service area
- Interstate moves
- Location
- 55 PORETE AVE, North Arlington, NJ 07031
- In the registry since
- 2005 · 21 years
- FMCSA registration updated
- Jan 2026
Movers
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (10 dated reviews)
5★
2021
1
1★
2023
1
1★
2024
1
1.7★
2025
6
1★
2026
1
5★
4★
3★
2★
1★
Rating breakdown
2.7
485 reviews total
5
2
4
0
3
0
2
0
1
8
Star-by-star breakdown above is based on the 10 reviews we've captured the full text of so far — out of 485 total reviews across Google & Yelp.
Customer reviews (485)
Yelp
Beware of this company. They are crooks. I was quoted a price of $400. The movers did not arrived on time and then took more than was told to take. Imperial also tried to charge me double than what I was quoted. After a long back and forth, it was stated that my total would $547. When I looked at my...
Yelp
DO NOT USE THIS COMPANY AND DON'T BELIEVE THEIR LIES THAT THERE WON'T BE ANY ADDITIONAL CHARGES! I wish I would've read the Yelp reviews prior, but Mario comes off as a friendly and helpful guy. Don't fall for it! I lived in a studio apartment and was in the process of a renovation so I ended up put...
Yelp
Avoid at all costs. Damaged or destroyed over a dozen items including a large, Irreplaceable antique mirror. Imperial lost an entire box of items and could not locate it. Repeated scheduling delays or conflicts on delivery. Absolutely worst experience ever with any service provider. Insurance covera...
Yelp
DO NOT USE IMPERIAL MOVERS!! I read the reviews about hidden fees and asked directly about everything mentioned (like tolls, parking, etc). Somehow, I still ended up paying like three times what I paid (including paying 3x for my local delivery from storage, despite them knowing exactly how much stu...
Yelp
I've used Imperial for every move of mine over the last 15 years and they have great and haven't broken a thing. They are fast, hardworking, and carefully pack and move every fragile item and all furniture. While not all the workers speak English, their supervisors are great and have met our every...
Yelp
Such liars, all these good reviews are fake! I am 65y.o senior citizen on a budget and back problems. who paid them over 16K to move me from NYC to SC and they found a way to screw me. They accounted for 3 days of packing and 6 hours of unpacking, crue left half of the house unpacked and now I have...
We read this company's 8 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Bill higher than the quoteThe price went up on moving day or at delivery
5 reviews · latest 2026
Bill higher than the quoteThe price went up on moving day or at delivery
5 reviews · latest 2026
“the move to the storage unit cost hundreds more than the amount I was quoted (quoted 950, cost over 1300)” 1★ · Yelp · Oct 2025 · Erica T. · See this company on Yelp →
“I still ended up paying like three times what I paid (including paying 3x for my local delivery from storage, despite them knowing exactly how much stuff I had because they moved it).” 1★ · Yelp · Jun 2025 · Jamie M. · See this company on Yelp →
“asked me to pay more to complete the service” 1★ · Yelp · Apr 2023 · Christina W. · See this company on Yelp →
Damaged or lost belongingsItems broken, lost or missing during the move
5 reviews · latest 2025
Damaged or lost belongingsItems broken, lost or missing during the move
5 reviews · latest 2025
“Damaged or destroyed over a dozen items including a large, Irreplaceable antique mirror. Imperial lost an entire box of items” 1★ · Yelp · Sep 2025 · Hugh W. · See this company on Yelp →
“half of my things are missing” 1★ · Yelp · May 2025 · Marguarite G. · See this company on Yelp →
“They broke a leg on 2 separate pieces of furniture. Neither stands straight now and will need to be repaired.” 1★ · Yelp · Oct 2024 · Judy L. · See this company on Yelp →
Late pickup or deliveryPickup or delivery happened later than promised
4 reviews · latest 2026
Raised inside reviews quoted under other problems
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 8 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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Aug 15
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