Great Western Moving And Storage
★ 2.5· 16 reviews · Union City, NJ
✓ Licensed (USDOT 1645981) ✓ Insured · $750K liability ✓ Cargo covered Active carrier
- USDOT number
- 1645981 ↗
- MC number
- MC606145 ↗
- Phone
- (507) 509-8797
- Fleet
- 2 trucks · 3 drivers
- Safety (FMCSA)
- 8 inspections · 0 crashes
- Service area
- Interstate moves
- Location
- 500 PATTERSON PLANK RD STE #50, Union City, NJ 07087
- In the registry since
- 2007 · 19 years
- FMCSA registration updated
- Mar 2026
Movers
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (10 dated reviews)
5★
2020
1
5★
2024
1
1★
2025
5
1★
2026
3
5★
4★
3★
2★
1★
Rating breakdown
2.5
16 reviews total
5
2
4
0
3
0
2
0
1
8
Star-by-star breakdown above is based on the 10 reviews we've captured the full text of so far — out of 16 total reviews across Google & Yelp.
Customer reviews (16)
Yelp
Don't even think about it!!! I had the same experience as the other one star reviews. Was quoted a price and was told that unless I added a large item such as a sofa my rate would not increase. LIE! After they loaded the truck they doubled the price. I was also charged an elevator fee and was charg...
Yelp
I set up this move for my daughter and her family. Matt from Great Western Moving assured me over and over that the quote was firm and we wouldn't be charged more.But on move-out day, the price suddenly jumped by $3,000, and Matt stopped answering. Later, they charged a shuttle fee without ever tryi...
Yelp
Avoid Great Western Moving. My wife and kids went through a nightmare with this company.We were quoted $4,482 after a detailed video estimate. On move-out day, an unmarked truck showed up and claimed we had over 300 more sq ft than expected. They added $3,000 to the price and pressured us into payin...
Yelp
I am posting this as a warning: DO NOT USE THIS SERVICE.Great Western Moving and their sister company Truck and Crew Moving service was truly some of the worst I've seen in quite some time. Disrespectful, predatory and now I have a damaged computer monitor I need to deal with.The lack of communicati...
Yelp
Awful, shady company. Upped my estimate by 1800 dollars the day of pick up and were not communicative at all. I couldn't do anything because they put my electronic signature on the new estimate without my consent. My full review is on google, but I hope no one ever uses them again.
Yelp
HORRIBLE. Please read all of the one star reviews we all experienced the same thing. I also heard that many of their good reviews are fake. If you want your stuff on time and not broken then DO NOT use this moving company. They delivered my things 3 weeks after they promised to deliver them. My dish...
We read this company's 8 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Bill higher than the quoteThe price went up on moving day or at delivery
7 reviews · latest 2026
Amount over the quote, named by 3 reviewers: typically $3,000
Bill higher than the quoteThe price went up on moving day or at delivery
7 reviews · latest 2026
“Was quoted a price and was told that unless I added a large item such as a sofa my rate would not increase. LIE! After they loaded the truck they doubled the price.” 1★ · Yelp · Apr 2026 · Lisa B. · See this company on Yelp →
“Matt from Great Western Moving assured me over and over that the quote was firm and we wouldn't be charged more.But on move-out day, the price suddenly jumped by $3,000” 1★ · Yelp · Jan 2026 · Gloria B. · See this company on Yelp →
“We were quoted $4,482 after a detailed video estimate. On move-out day, an unmarked truck showed up and claimed we had over 300 more sq ft than expected. They added $3,000 to the price” 1★ · Yelp · Jan 2026 · Nate J. · See this company on Yelp →
Damaged or lost belongingsItems broken, lost or missing during the move
4 reviews · latest 2026
Raised inside reviews quoted under other problems
Late pickup or deliveryPickup or delivery happened later than promised
3 reviews · latest 2025
Late pickup or deliveryPickup or delivery happened later than promised
3 reviews · latest 2025
“they were supposed to deliver my things on June 28th, they did not deliver until July 22nd” 1★ · Yelp · Jul 2025 · Sophia D. · See this company on Yelp →
“My belongings were in a truck for 3 weeks approximately before delivery.” 1★ · Yelp · Jun 2025 · Angela W. · See this company on Yelp →
Belongings held for extra paymentCrew refused to unload or deliver until paid more
2 reviews · latest 2026
Belongings held for extra paymentCrew refused to unload or deliver until paid more
2 reviews · latest 2026
“I was told they'd put our stuff in a random storage unit at my cost if I didn't pay. Under duress, I paid them.” 1★ · Yelp · Mar 2025 · Lauren B. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 8 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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Daily visits to this profile over the last 30 days (6 total)
Aug 15
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