Apollo Relocation Services INC
- USDOT number
- 2575159 ↗
- MC number
- MC888468 ↗
- Phone
- (800) 679-7462
- Fleet
- 1 truck · 2 drivers
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Service area
- Interstate moves
- Location
- 279 BROADWAY SUITE 600, Long Branch, NJ 07740
- In the registry since
- 2015 · 11 years
- FMCSA registration updated
- Aug 2015
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (69 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 69 reviews we've captured the full text of so far — out of 150 total reviews across Google & Yelp.
Customer reviews (150)
SCAMMED!!! TERRIBLE SERVICEI am 26 and was moving from Ohio to New York. Seemed great at first then went completely downhill from there! This is the apollo In NJ. Gave me completely wrong day of pick-up leading me to wait in my empty house for 2 days straight. When receiving my boxes a week later a...
I've never experienced such lying and scamming from a company! Nasty people, the customer service I willNot even begin to describe. I never got my refund, I never got to speak with anyone after 2 nasty phone calls. Do NOT use this company. They are so shady!!!!
I did not have a pleasant experience with Apollo Relocation Services.I moved from Clifton Park, NY to Sacramento, CA in September 2015. While I was doing my research for long distance moving, I came across this company. A couple of red flags: 1. Business license is very new2. Lots of negative review...
DO NOT USE!!! I am sitting in my apartment three days after my scheduled move and no one has arrived. I've been rescheduled 3 times and I have no idea what I am going to do if they do not show up in the next 2 hours. I trusted their salesperson and I put down a hefty deposit and I can't get anyone o...
This service was a total scam, Paul White whom I delt with from the very beginning was helpful at first. He provided me an unbeatable price quote that was pretty competitive with my other offers. After paying what i thought was a $500 deposit, the entire time Paul kept emphasizing the fact that the...
AVOID THIS COMPANY LIKE THE PLAGUE!Apollo will NEVER mention that they are just the brokers when you first pay a deposit for their contract. Once your contract is signed, their job is done. Don't expect ANY assistance regarding the logistics of the move. You are at the mercy of the actual moving co....
We read this company's 43 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Late pickup or deliveryPickup or delivery happened later than promised
15 reviews · latest 2016
“On moving day we were told they would be here between 10-12 a.m. I had to call movers at 1:00 and were told they had mechanical issues and would arrive between 3:30-5:00.” 1★ · Google · Jan 2016 · ck c · Read the review →
“took over a MONTH to deliver our stuff” 1★ · Google · Oct 2015 · Morgan Brown · Read the review →
“they will take minimum 2 to 3 months to deliver your item” 1★ · Google · Sep 2015 · ST TA · Read the review →
Bill higher than the quoteThe price went up on moving day or at delivery
11 reviews · latest 2018
“When they arrived they said our cost would be doubled on the spot because they did not bring a big enough truck.” 1★ · Google · May 2018 · Anne-Marie Dube · Read the review →
“I was quoted one price and when the movers arrived he told me that the price was going up and that Mark didn't write your square footage correctly” 1★ · Google · May 2016 · Shannon Mitchell · Read the review →
“they quoted me a price when the moving truck arrive the price when double” 1★ · Google · Dec 2015 · strawgibs strawgibs · Read the review →
Turned out to be a brokerA different company showed up or handled the move
11 reviews · latest 2016
“WHAT A SURPRISE, it was another company!!! They told me Apollo Moving contracts out their moving. NOT AT ANYTIME did APOLLO tell me that on the phone.” 1★ · Google · Mar 2016 · Tina Murray · Read the review →
“a totally different moving company shows up to my door and tells me they were contracted by Apollo” 1★ · Yelp · Dec 2015 · Kayla A. · See this company on Yelp →
“Apollo will NEVER mention that they are just the brokers when you first pay a deposit for their contract” 1★ · Yelp · Oct 2015 · Hitesh H. · See this company on Yelp →
Damaged or lost belongingsItems broken, lost or missing during the move
8 reviews · latest 2016
“MY CLOTHES WERE SITTING ON TOP OF THE FLATTENED BOX, STILL ON THE HANGER. All of my other boxes were totally crushed and WIDE OPEN.” 1★ · Google · Apr 2016 · Melissa Santell · Read the review →
“Then losing some items and now its up to me to figure out what number was lost.” 2★ · Google · Jan 2016 · Steve Bentley · Read the review →
“They lost two of my boxes” 1★ · Google · Jun 2015 · Haleigh Jones · Read the review →
Crew never cameNobody arrived on the scheduled day, or the job was abandoned
4 reviews · latest 2015
“the truck never showed up to my house!!!!” 1★ · Google · Nov 2015 · Margaret Lain · Read the review →
“The movers did not show Sunday, called me Monday and told me they are coming on a Tuesday!!” 1★ · Google · Sep 2015 · Maureen Gerald (MG) · Read the review →
“Friends of mine had a move scheduled with Apollo for this past Saturday. Today is Tuesday and Apollo is still Missing In Action.” 1★ · Google · Jun 2015 · David Osborne · Read the review →
Belongings held for extra paymentCrew refused to unload or deliver until paid more
3 reviews · latest 2018
“Halfway through he move, and you can see this coming a mile away, they said they needed another $750 to finish the job (in a Postal Money Order or Cash...On a Saturday night, which amounts to a Sunday...” 1★ · Google · Jan 2016 · John Farrell · Read the review →
“This is a scam of a company that held my things hostage in the moving truck and demanding double the amount of money or they refused to give me my stuff.” 1★ · Google · Oct 2015 · Gilit Cooper · Read the review →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 43 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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