American Choice Vanlines

American Choice Van Lines was by far the worst moving experience we've ever had. We are missing over one-third of our belongings, and some of the items that did arrive were damaged or broken.The company changed the pricing multiple times throughout the process, which felt dishonest and manipulative....

Update: The mover called me 10 miles from my house and said he couldn't get in my neighborhood, interesting because when I hired them, they said they deliver to The Villages Florida all the time, and there are tractor trailer trucks all over the place moving people in, including my street!He wanted...

This move occurred at the end of 2024, but I could not close out this chapter of my life without publicly sharing my negative experience. I had already emailed the so-called company my grievances but little effort was made to address, much less remedy any of my below concerns:1. I was told that my t...

Everything negative you are reading online about this company is right unfortunately, I did not read the reviews prior to booking this company and gave them a fairly significant deposit.All week long prior to then picking up my furniture I had anxiety about the pricing and guess what it was double...

Carole A12:12PM -44 minutes ago-to meGood afternoon, your belongings are on schedule to be loaded within the next 24-48 hours, you would then expect delivery 2-5 days after that. The driver will contact you when they are 24 hours away from your location. CaroleLuigi Riccardo 12:23PM -32 minutes ag...

Edit: to American Choice - stop responding to people’s reviews if you are not going to follow through. This is a dishonest practice and you should be ashamed of yourselves. Do NOT use American Choice Van Lines. They have misrepresented, lied, and extorted me for money. I have spent weeks caught in...

DO NOT USE THIS COMPANY. Wish I read the reviews before my husband booked them. Like many others, gave us a terribly inaccurate estimate, then ended up charging us almost double when they came for pickup. Some of our expensive items were wrapped, others weren’t and arrived damaged. Boxes clearly lab...

This company is a rip off. I spoke to a sales representative that told me $2400 1200 upfront and 1200 on delivery. They were charging me for 300 ft.² of items which all came out of my 300 square-foot cabin and placed in a 20 foot storage unit The company showed up a day late hours past the time the...

If I could give American Choice Van Lines zero stars, I would. They promised my move wouldn't exceed $2,000, then doubled the price once they had my belongings, providing no proof for the extra charges. It was pure extortion.When my items arrived, they were damaged and clearly mishandled. This compa...

Update: Do not be deceived into thinking that the owner responding all reviews means that this is a reputable company. This company is NOT backed by the Better Business Bureau. They do not respond to complaints submitted, and they have many complaints submitted to the BBB. I confirmed this with the...

We have had the worst experience with this company from start to finish. Starting with the quality of the employees… we were treated disrespectfully from every person we spoke to. I have never seen such terrible customer service before. We have spoken to customer service and they were of no help. On...

All of my mattress are moving outside of the van instead of inside, and a lot of stuff damaged. Then you cannot never found the place file a claim, since they hire someone do the job instead. Check this out. They will put everything inside of your other boxes to 'Save the space' even you already pay...

Quote - 12/9/2024 Paid deposit to American Choice Vanlines of $1260.05 Pick-up Date - 12/17/2024 Paid driver from Battery Moving and Storage LLC $2800.00 Delivery Date - 12/23/2024 Paid driver from Ecorelocation LLC $2706.29 American Choice Vanlines (ACV) committed to moving approximately 800 cubic...